Loading Events

« All Events

  • This event has passed.

Engaging children and families with sensitive topics

29 March 2023 @ 10:00 - 12:30

£5 – £25

Do you want to gain confidence in engaging children and families with sensitive topics at your heritage site?

We believe it is important to involve children and families in ‘difficult’ or ‘challenging’ discussions in museums. Museums have a role as safe spaces for the exploration of potentially sensitive topics. However, sometimes these topics are avoided or downplayed, especially when working informally with young audiences.

Jennifer Bonnell and Roger I Simon’s definition of ‘Difficult’ topics, are ones that elicit negative emotions, evoke a heightened sense of anxiety, or where visitors encounter unresolved experiences of fear and grief.

This session is designed to help you communicate with children and families about sensitive topics respectfully and with integrity, and support both staff and visitor wellbeing.

In this webinar, you will:

– think about how to plan and prepare effectively for engaging children and families with sensitive topics
– explore different ways to facilitate conversations
– consider how to incorporate the aftercare of staff and participants in your work.

About the trainers

We will be joined by two members of the Jewish Museum London team, who have run training and consultancy work for colleagues across the museums, heritage and RE sectors. Lisa Shames is Senior Learning Manager and leads the museum’s award-winning Schools Programme, Teachers CPD programme and Engagement offer. Emma Crew is the Engagement Programme Manager and engages different groups of people through the museum’s talks and tours programme, families programme and access programme.

They will be joined by Sue Pope and Barry Pope who work together as A Merrie Noyse Music & Heritage. Sue is a Heritage Education and Music Consultant, working with orchestras, museums and various projects around the UK and Barry is a Consultant Psychotherapist with over 35 years of professional practice in adult and child psychiatry, both in the NHS and privately. They were commissioned by Arts Connect West Midlands to produce the Challenging Conversations report and toolkit, focusing on how to interpret and communicate difficult materials to children and young people.


General Admission: £25
Freelancer: £15
Low income/Student: £5
Recording only: £20



Join GEM