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Small group engagements and up-selling skills

11 June 2019 @ 10:00 - 17:00

£115 – £145

This one day course allows participants to develop the confidence to deliver ‘Small Group’ engagements, in conjunction with the guest engagement strategies. These skills can be used in a flexible way with groups of guests anywhere, anytime both across your site and for off-site marketing/promotion. Ultimately this helps your team to increase dwell time, build repeat/recommended business and ensure greater product/service promotion and returns.

Great for street marketing, queue busking, site engagements, welcome events, conferences, fairs and festivals.
Participants Explore:

  • Crowd gathering techniques
  • Interactive introductions
  • Nurturing audiences and engaging all types of learner
  • Interactive presentation techniques
  • Product/prop handling techniques
  • Mini events and ‘street marketing’
  • People management skills
  • Effective promotion techniques
  • Effective group up-selling
  • Application Development

Practical Application: Strategies and Skills
Throughout the course the CREW team give participants the help, advice, examples and time to explore, design and develop practical post course application ideas so that they can return to their institutions with strategies for immediate application and implementation.

To make a booking: email [email protected] (link: https://crewtraining.uk.net/contact/) or telephone +44 (0) 208 567 4414.

GEM members attend at discount rate!


11 June 2019
10:00 - 17:00
£115 – £145
Event Category:
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Booking URL
Professional development
Competency level


Knowsley Safari Park
Prescot Merseyside L34 4AN + Google Map

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