Audience Engagement Officer

Royal Hospital Chelsea, Home of the Chelsea Pensioners

Region: London

Salary / Fee: From £25,000 to £28,000 per annum and dependent on experience.

Job Type: Temporary The post is contracted until September 2022 (Monday – Friday, or 41 hours per week including lunch breaks). Some evening or weekend working will be required (time off in lieu will be given for events taking place outside of regular working hours).

Closing Date: 6/12/21

Link / Contact details to apply

To apply and for further details, please visit our website.


The Royal Hospital Chelsea (RHC) is a listed heritage site that encapsulates magnificent buildings designed by Sir Christopher Wren and Sir John Soane as well as 66 acres of grounds. Home to the iconic veteran community known as the ‘Chelsea Pensioners’ since 1692, RHC is a unique working historic building with a wealth of socio-military, natural and architectural heritage.

The Audience Engagement team oversees RHC’s public programmes, visitor services and interpretation, formal learning and education work, as well as supports the Chelsea History Festival, which was established in 2019 in conjunction with the National Army Museum and Chelsea Physic Garden. Audience Engagement sits within the Public Engagement department, which also incorporates PR and communications, retail, public affairs and fundraising.

The Audience Engagement Officer is a new temporary post that will provide reliable and focused support for public events and visitor services, including a new lecture series, interpretation and commercial heritage opportunities.  The full Job Description can be found here.

The post-holder will be required to work closely with volunteers and stakeholders, such as tour guides, consultants and partner organisations. This is an exciting time to join the Audience Engagement team, which is working towards the launch of a new Visitor Centre and developed visitor offer.

The post-holder will have a working knowledge or experience of visitor services in historic sites or attractions.

A Disclosure and Barring Service check will be required.

The Audience Engagement Officer reports to the Head of Audience Engagement.

Closing date for applications is midnight on Sunday 5th December 2021. Interviews for shortlisted candidates will be held on Monday 13th December 2021, with a view to the successful candidate being in post from January 2021.

Royal Hospital Chelsea, Royal Hospital Road, London SW3 4SR

Emma Sweetland, HR Advisor:
020 7881 5287

Kate Ainley-Marr, Head of Audience Engagement
020 7881 5241

£ -
Closes 6/12/21
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