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Managers Course: Customer Engagement and Up-selling Strategies/Skills A BIAZA certified CREW Training Course
Knowsley Safari Park Prescot, MerseysideThe programme enables skills understanding and development with the ability to develop ‘pan-site strategies’ culminating with participants creating their own engagement strategies, standards and ‘Engagement Maps’ for immediate application in their specific attractions environment. Course Content Day 1: One-to-one engagements and up-selling This day explores the skills and confidence to approach and engage your guests […]
£345 – £395