This provides the bedrock from which your whole team can really start to make a difference to both your guest experiences and your bottom line. This one day course explores the skills and confidence to approach and engage your guests in one-to-one conversations; providing service excellence, enhancing experiences, orchestrating visitor flow and enabling easy, effective […]

This provides the bedrock from which your whole team can really start to make a difference to both your guest experiences and your bottom line. This one day course explores the skills and confidence to approach and engage your guests in one-to-one conversations; providing service excellence, enhancing experiences, orchestrating visitor flow and enabling easy, effective […]