One-to-one Customer Engagement Confidence
Dartmoor Zoo Plymouth, Devon, United KingdomThis provides the bedrock from which your whole team can really start to make a difference to both your guest experiences and your bottom line. This one day course explores the skills and confidence to approach and engage your guests in one-to-one conversations; providing service excellence, enhancing experiences, orchestrating visitor flow and enabling easy, effective […]
Small group engagements and up-selling skills
Dartmoor Zoo Plymouth, Devon, United KingdomThis one day course allows participants to develop the confidence to deliver ‘Small Group’ engagements, in conjunction with the guest engagement strategies. These skills can be used in a flexible way with groups of guests anywhere, anytime both across your site and for off-site marketing/promotion. Ultimately this helps your team to increase dwell time, build […]
How to… Curate Participatory Art Projects – Schools and Teachers
Join Whitechapel Gallery’s Schools and Teachers Curator Kirsty Lowry and Primary School Teacher Ben Jones for this one day workshop, looking at innovative ways to engage Schools and Teachers with your organisation. The course will provide practical advice and case studies to showcase how to develop creative and effective programmes to support and extend learning […]
Child Protection & Safeguarding in the arts and cultural sectors
Yorkshire Dance 3 Saint Peter's Buildings, Saint Peter's Square, Leeds, United Kingdom"Most engaging and in-depth course I’ve been on for a long time. Really encouraged me to think how I can embed learning in the organisation infrastructure." (Course Participant 2016) Of […]
Running a Youth Folk Ensemble
English Folk Dance and Song Society Cecil Sharp House, 2 Regent's Park Road, London, United KingdomProfessional Development Day An inspiring day for music educators led by the National Youth Folk Ensemble artistic team to share approaches to running youth folk ensembles, reflect on folk music learning methods, and celebrate good practice in youth folk music. Registration and Networking 10:00 - 10:30 Workshops 10:30 - 17:00 Presented by the English Folk […]
Digital Learning for Schools
Newcastle University, Stephenson Building Stephenson Building, Newcastle University, Newcastle upon Tyne, United KingdomThis event will be relevant to anyone in the archives or heritage sector interested in exploring innovative ways to engage with school groups or less formal groups of young learners. This event will explore the benefits digital tools can have on school outreach activities, share case studies from the sector and offer ‘hands on’ taster workshops. […]
Public Humanities Short Course
School of Advanced Study Senate House, Malet Street, London, United KingdomThis two day short course (11th-12th July) will explore how public engagement can be strategically embedded in humanities research careers. The course will cover key areas such as working with […]
Using digital to support learning
Leeds Discovery Centre Carlisle Road, Leeds, United KingdomA day of discovery and discussion for cultural professionals, examining the role of digital in supporting learning and engagement activities. After an overview there are hands on sessions presented by […]
Measuring Impact: Evaluating Projects with, by and for Young People
Baltic Centre for Contemporary Art S Shore Road, Gateshead, United KingdomEvaluation can sometimes seem like a daunting task, but taking the time to reflect on the strengths and weaknesses of your work with young people is the best way to achieve greater outcomes for future projects. Designed to help you cultivate meaningful and beneficial modes of evaluating creative projects with young people, this course will […]
SHCG Conference 2019: “The Future of Social History: Who are we Curating for?”
City Art Centre 2 Market St, Edinburgh, United KingdomThe future of Social History collections is an often debated topic. Following recent headlines regarding representation within museums, contemporary collecting and rationalisation, have our attitudes to these collections changed? Are […]