One-to-one Customer Engagement Confidence
Knowsley Safari Park Prescot, MerseysideThis provides the bedrock from which your whole team can really start to make a difference to both your guest experiences and your bottom line. This one day course explores the skills and confidence to approach and engage your guests in one-to-one conversations; providing service excellence, enhancing experiences, orchestrating visitor flow and enabling easy, effective […]
Children, Families and Wellbeing
Manchester Museum The University of Manchester, Oxford Road, MANCHESTER, United KingdomThis Kids in Museums training day explores ways that museums and heritage organisations can support the wellbeing of children and families. What can museums and heritage organisations do to support the wellbeing of children and families in their local community? This training day will be based at Manchester Museum, which alongside The Whitworth and Manchester […]
Small group engagements and up-selling skills
Knowsley Safari Park Prescot, MerseysideThis one day course allows participants to develop the confidence to deliver ‘Small Group’ engagements, in conjunction with the guest engagement strategies. These skills can be used in a flexible way with groups of guests anywhere, anytime both across your site and for off-site marketing/promotion. Ultimately this helps your team to increase dwell time, build […]
Safeguarding Vulnerable Adults in the Arts and Cultural Sectors
HOME (Manchester) 2, Tony Wilson Place, Manchester, United KingdomThis new course has been designed for individuals and organisations looking to update their understanding of safeguarding legislation and best practice, specifically when working with vulnerable adults in the creative, cultural and heritage sectors. You will explore what is meant by the term “vulnerable adult” in the context of your work and will develop approaches […]
Agenda Conference: Communicating the Arts
National Gallery of Denmark, SMK Sølvgade 48-50, 1307 København K, Copenhagen, Denmark, United KingdomCommunicating the Arts is coming to Copenhagen from 17 to 19 June 2019. Theme : Think Collaboration – Coming together for co-creation and cooperation 300 Professionals from visual and performing arts are clustered together to discuss partnership’s stakes in the cultural sector. Take your seat to hear inspiring keynote speeches and join engaging panel discussions. […]
Bright Sparks: Shining A Light On Museum Learning
The Engine Shed Forthside Way, Stirling, Scotland, United KingdomDoes your work with schools need some stimulation? Are you looking to re-invigorate your learning programmes or develop your learning practice? Do you want to know more about the Curriculum for Excellence? Perhaps you’re just interested in exploring new ways of working strategically and operationally in formal learning... Museums Galleries Scotland's Bright Sparks one-day learning symposium will be filled […]
Behaviour Management with Young People
Artswork Artswork, 1st floor, Latimer House, 5-7 Cumberland Place,, Southampton, United Kingdom"Really useful and presented very well… Great overview of issues that can arise and how to deal/adapt them" (Course Participant 2017) This is essential training for anyone working directly with […]
One-to-one Customer Engagement Confidence
Dartmoor Zoo Plymouth, Devon, United KingdomThis provides the bedrock from which your whole team can really start to make a difference to both your guest experiences and your bottom line. This one day course explores […]
Small group engagements and up-selling skills
Dartmoor Zoo Plymouth, Devon, United KingdomThis one day course allows participants to develop the confidence to deliver ‘Small Group’ engagements, in conjunction with the guest engagement strategies. These skills can be used in a flexible […]
How to… Curate Participatory Art Projects – Schools and Teachers
Join Whitechapel Gallery’s Schools and Teachers Curator Kirsty Lowry and Primary School Teacher Ben Jones for this one day workshop, looking at innovative ways to engage Schools and Teachers with […]